Customer Reviews
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I wanted pass on how impressed I have been with the level of service your team have provided for us since we started using you a few weeks ago, I put in an urgent job Birmingham>Motherwell late afternoon and it arrived at my client Friday evening.
Ricky – Tool Hire Company – Bathgate
The gentleman I dealt with Friday (Jamie) was extremely pleasant, very calm and just got it sorted for me when I was under pressure, for that matter I have felt every time we have dealt with any of your team, that they genuinely wanted to help- it goes a long way.
Its probably just business as usual for you but I think naturally we can be quick to comment when things go wrong, so its important to highlight when the customer service is this good. -
I just want to say thank you to you and your team for the impeccable service. Thank you for your help and for the quick collection and delivery.
Shannon – Tool Hire Company – Falkirk
You guys will now be my first port of call for any courier services. -
Fantastic services for same day collection and next day deliveries
Andy – Electrical Wholesaler – Southend On Sea
Bev and Jamie are super helpful and nothings an issue
to date everything has been perfect
thanks Empire-Xpress -
I would have to say Empire-Xpress is the best courier company I have ever dealt with. Communication second to none, always informed about my request.
Ian - Electrical Wholesaler - Preston
When I had an awkward timed delivery with many stipulations, Empire-Xpress completed the delivery with zero problems.
They do, what they say they are going to do, and I would recommend them 100% -
This courier is outstanding. They send you an email when goods collected.
Olive – Electrical Wholesaler - Liverpool
They email when they deliver the goods - 5 star company. -
With over 20 completed deliveries, We've always had the best response from time on enquiries and never had any issues and on top of that the cost is always competitive.
Shane – Joinery Company – Exeter -
We have been using Empire-Xpress for a few years now and the service we have received from day one has been amazing.
Sam - Joinery Company – Ashford
As a very busy kitchen store we really on quick reliable couriers in Which Empire have never let us down, they get to where we need quickly and do a professional job.
Everyone is very friendly and easy to deal with from Bev and the rest of the team in the office to the couriers they get to store or site. -
We’ve had an excellent experience working with Empire-Xpress. Their service has been consistently reliable, with deliveries completed on time and handled with great care. Communication has been clear and professional throughout, making coordination smooth and stress-free.
Andy – Packaging Company, Blackpool
Their drivers are courteous and efficient, and they always go the extra mile to accommodate any urgent or last-minute requests. It’s clear they take pride in their work and value customer satisfaction.
Overall, we’re very pleased with the service provided and would highly recommend them to anyone looking for a dependable and professional courier partner.
Both Bev and Jamie are extremely helpful and no matter the situation, they will always find a way to make it happen. Never ending laughs on every phone call. -
After many years of working with Empire-Xpress we can comfortably say they never let us down. We focus on a fast turnaround of our Inks to our customers all over the UK. This sometimes requires a same day delivery. Empire-Xpress are the only provider we use for this, as we know they will get the job done and efficiently communicate everything to us. The team is reliable, prompt and are always happy to help. From discussions of a quote to last minute deliveries. Jamie and Bev are a delight to talk to. Their service is something we can always count on and we would highly recommend them.
Chelsey- Printing suppliers in Derby -
Nothing is ever too much trouble for the team at Empire-Xpress. They help us out all the time to get deliveries to customers sites, with fantastic, reliable nationwide coverage. I wouldn't trust anyone else 🙂
Adrian- Building materials supplier in Lincoln -
As a branch we have used a lot of different couriers to deliver goods, empire stands out from the rest their efficient, reliable and cost-effective. We had a customer who needed an urgent delivery called Bev and Jamie within 20mins they'd picked up the goods from us and delivered them on (Incredible service) Jamie and Bev are superstars in what they do and I've recommended them to anyone!
Jade – Electrical wholesaler in Southampton